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Their mileage reimbursement system is also ridiculous. Requires a bachelors and pay GAP/Amazon warehouse salary. Management is totally disconnected from what it really takes to do the job effectively. Care Managers really would love to help but there is no system.

If you only care about billing and writing notes then go right ahead.

If you are looking for a job that is rewarding with purpose then look somewhere else. No real sense of accomplishment to a family. They took the non profit world that is for helping people and made it corporate and for profit and only care about making billing quota. Families often left feeling hopeless and care managers feel helpless. Everything requires you jumping through a thousand hoops for no results.

There are no real resources to make your job easier. You spend more time trying to find information to provide to families that they could have easily searched for online.

Took this job hoping to make a difference and help families and individuals with OPWDD eligibility however they offer zero training.